Refund Policy

At Bhatia Kakaar, we strive to ensure that every customer is completely satisfied with their purchase. Each of our Sikh Kara, Kirpan, Talwar, Ek Onkar Stand, Wedding Kirpan, Swords, and Daggers is carefully curated to reflect the rich heritage and traditions of Sikhism.

However, we understand that there may be instances where you need to return or exchange a product. Our refund policy is designed to be simple and transparent.

Eligibility for Returns & Refunds

You may request a return or refund if:

  • The item is defective, damaged, or incorrect when delivered.
  • The item is unused, in original condition, and returned with all packaging and tags intact.

Non-Returnable Items

For safety, cultural, and hygienic reasons, the following items are not eligible for returns or refunds unless defective:

  • Personalized or engraved products
  • Opened or used religious items
  • Custom-made or special-order products

Return Process

  • Contact Us: Notify us within 7 days of delivery via email or phone with your order details and reason for return.
  • Approval: Once your return request is approved, we will share the return shipping details.
  • Shipping: You will be responsible for safely shipping the product back to us unless the return is due to our error (wrong or defective item).
  • Inspection & Refund: Once we receive and inspect the returned item, we will issue a refund or replacement as per your request.

Refund Method

Approved refunds will be processed within 7-10 business days and credited to your original payment method.

Damaged or Wrong Items

If you receive a damaged or wrong product, please share clear photos of the item and packaging within 48 hours of delivery. We will arrange for a replacement or full refund at no extra cost to you.

Contact Us

For any questions about our refund policy, please reach out:

Email: bhatiasales116@gmail.com
Phone: +91 6280057993